Frequently Asked Questions
What is the Texas Pride LImo reservation policy?
All Texas Pride Limo reservations made online must be done at least 24 hours prior to pick-up time. In case of emergency pick-up, please call 512-701-9323 to speak with one of the Texas Pride Limo representatives.
What is the reservation cancellation policy?
Cancellation of a reservation must be done 48 hours prior to the service time to avoid being charged. A charge of 50% of the total will be made if a cancellation is made within 48 hours of the reservation.
What methods of payments does Texas Pride Limo accept?
Texas Pride Limo accepts all major credit cards: VISA, MASTERCARD, AMERICAN EXPRESS, and DISCOVER. We also accept cash.
How do I find my driver?
All of our drivers come dressed professionally. Your driver will be in a suit and tie, holding a sign with your name on it.
Will I be charged for being late?
A ten minute grace period will be granted for all riders. After the grace period, there will be a charge for every 10 additional minutes. Customers arriving on delayed commercial flights will not be charged for the wait time. Our chauffeurs will wait for you until your flight arrives.
What is the Texas Pride Limo “No Show” Policy?
All “no shows” will be charged the full rate. To avoid being charged you must call 512-701-9323 so that one of our dispatchers can get in touch with the driver.
If you have more questions regarding our Austin limo pickup services, please call us directly at 512-701-9323.